Enterprise customers are looking for immediate tactical solutions to manage day-to-day operations and cost reduction/cost optimization solutions. With a distributed workforce, managers are looking for solutions to track and improve digital workforce productivity.

Overall, we see enterprises reshuffle priorities to focus on Digitization of key business processes, relying on AI/ML for smarter decision making and automation. Business investments will also be centred around technology backed innovation to help them embrace the change in business/operating models quickly. Advanced analytics will play a central role in the same.